Charter Communications, Inc., is an American telecommunications and mass media company with services branded as Spectrum. It is the largest cable operator in the United States by subscribers, with over 32 million customers in 41 states.
According to reports, Charter Communications has agreed to pay a $15 million USD civil penalty to resolve an investigation into compliance with network and 911 outage notification rules.
The Federal Communications Commission said that Charter failed to notify more than 1,000 emergency call centers of a service disruption impacting 911 service and failed to comply with the Commission’s outage reporting rules for outages lasting longer than 30 minutes.
Charter will implement a robust compliance plan, including cybersecurity provisions, to ensure network resiliency and future adherence to the Commission’s reporting rules.
