BT Group plc. (formerly British Telecom), is a British multinational telecommunications holding company that has been at the forefront of revolutionizing how the world communicates since 1912. With its headquarters nestled in London, England, BT Group’s extensive operations span across approximately 180 countries, solidifying its position as a global leader in fixed-line, broadband, and mobile services.
In a bid to enhance efficiency and reduce costs, BT Group has outlined an ambitious strategy that entails slashing up to 55,000 jobs over the next five to seven years. This downsizing initiative aligns with the company’s vision to leverage technology, including artificial intelligence (AI), to reshape its business landscape.
BT aims to digitize workflows, simplify its structure, and create a leaner workforce. According to CNN, BT’s CEO, Philip Jansen, has announced plans to replace approximately 10,000 positions through digitization and automation, further stating that he envisions a future where the company relies on a significantly reduced cost base and a more agile workforce.
In a continuation of the industry’s workforce challenges, another major telecommunications player, Vodafone, made headlines earlier this week with its layoff plans. This development further illuminates the ongoing struggles faced by the sector.