San Francisco-based Uber Technologies, Inc. has solidified its position as a leader in the mobility and delivery industry, offering an extensive range of services that cater to millions of people worldwide, with operations in approximately 70 countries and 10,500 cities.
Uber’s ride-hailing service remains at the core of its operations, accounting for 48% of its revenues. Through its mobile app, passengers can request rides and connect with a vast network of 5.4 million active drivers and couriers. With 131 million monthly active users, the company generates an average of 23 million trips per day.
According to CNN, Uber announced the launch of a new teen accounts feature, allowing teenagers aged 13-17 to independently hail rides and travel unaccompanied. This is set to roll out on May 22 in over a dozen cities in the US and Canada, with a live trip-tracking feature that allows empowers parents and guardians to remotely monitor their teens’ journeys through the app. Coupled with unique PIN numbers and in-app audio recording of rides, Uber aims to prioritize safety while offering increased convenience.
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Uber also introduced a toll-free number for customers in the United States. By dialing 1-833-USE-UBER (1-833-873-8237), individuals without the Uber app can now request rides or reserve them for later. This move is aimed at assisting older users who may be less familiar with smartphone navigation, ensuring that Uber’s services are accessible to a broader market.